Introduction
Chasing a wet signature is death by a thousand tiny delays. Printer ink, PDFs bouncing around, “I’ll sign tonight” texts that never land. Meanwhile, you’ve got crews waiting and a start date slipping. Here’s the fix: move from on‑site notes to a signable, professional proposal your client can approve on their phone—right now. In this deep dive, we’ll show the problem, how Donizo’s built‑in e‑signature actually works in the field, and the real results contractors report once the signature roadblock is gone.
Table of Contents
Key Takeaways
- In general, collecting a wet signature adds 1–3 days to approval; e‑signature removes that lag and keeps start dates intact.
- Contractors often report saving 2–3 admin hours per week by sending signable proposals immediately after the visit.
- Commonly, 30–50% of stalled proposals stall at the signature step; reducing signature friction gets more decisions, faster.
- It’s typical to see same‑day approvals increase—especially on small jobs—when clients can sign from their phone in under a minute.
The Problem: Signatures Slow You Down
What’s Really Happening
- You email a PDF. Client prints (maybe). Scans (maybe). Forwards back (maybe).
- Any change means a new version and another round of “Which file is the final?”
- Meanwhile the schedule gets fuzzy, and other leads fill the slot.
In general, every wet‑signature loop= adds 1–3 days. Many contractors find that uncertainty invites scope creep, price shopping, and last‑minute “We’ll think about it.” On small interior jobs, that delay is the difference between closing this week or losing the slot entirely.
The Risk You Don’t See
A common mistake is treating a “Looks good” text as approval. It isn’t. Without a clear signature tied to scope, pricing, and assumptions, you’re exposed. If the client disputes a line item later, you’ll spend time (and margin) proving intent.
Real‑World Scenario
You survey a dripping shower valve at 10:00 a.m. You email a PDF at 7:00 p.m. The client opens it tomorrow at lunch. By then, they’ve also called another plumber. You didn’t lose on price—you lost to response friction.
The Feature: E‑Signature Built Into Proposals
What Donizo Does
- Voice to Proposal: Capture scope with voice notes, text, and photos on site. Donizo turns that into a clean, professional proposal.
- Send Proposal: Generate a branded PDF and share via email with client portal access.
- E‑Signature Integration: The client reviews and signs digitally for legally binding acceptance.
- Invoice Management: Convert the accepted proposal to an invoice in one click to keep cash flowing.
Commonly, 30–50% of proposal stalls happen at the signature hand‑off. Donizo removes the hand‑off—signature is baked into how you send the proposal, not a separate step or third‑party detour.
Why It Matters
- You control the timeline: propose the same day, sign the same day.
- You lock the scope: photos and clear assumptions attached to the document your client signs.
- You reduce email ping‑pong: client portal + sign‑ready PDF means fewer “Can you resend?” threads.
How It Works On Real Jobs
Step‑By‑Step Field Flow
- Capture details on site
- Speak your scope: “Replace shower valve, access via painted drywall, reinstall escutcheon. Excludes tile repair.”
- Snap 5–8 photos of the access area, shutoff location, and finish surfaces.
- Add key assumptions: access, owner to approve tile patch, water shutdown window.
- Generate the proposal
- Donizo builds a professional PDF with your scope, photos, and pricing.
- You review on your phone, adjust line items, and add a clean start‑ready summary.
- Send with signature enabled
- Email the proposal link. The client opens the portal, reviews, and signs digitally—no app installs.
- Move to invoice in one click
- After acceptance, convert the proposal to an invoice directly in Donizo and track payment status on paid plans.
Example Timeline
- 10:15 a.m. Wrap site visit for a disposal replacement and under‑sink angle stop.
- 10:35 a.m. Dictate scope, add 6 photos, generate PDF.
- 10:45 a.m. Send signable proposal from your truck.
- 11:10 a.m. Client signs on their phone.
- 11:12 a.m. Convert to invoice; book tomorrow’s window.
In general, small jobs approved the same day jump noticeably when clients can sign in under one minute. Many contractors find that attaching 5–10 annotated photos reduces “But I thought…” conversations by half.
What If The Client Wants a Tweak?
Edit the scope, regenerate, re‑send. The portal shows the updated document, and the client signs the final version. No mystery about which file is the “real” one.
Results Contractors Can Expect
Time, Clarity, Cash Flow
- Faster decisions: It’s common for same‑day approvals to double on small jobs when proposals are mobile‑friendly and signable.
- Less admin: Contractors often report saving 2–3 hours each week by skipping printers, scanners, and re‑attachments.
- Fewer disputes: When photos and assumptions live inside the signed proposal, callbacks from scope confusion drop.
- Cleaner handoff to billing: One click from accepted proposal to invoice keeps momentum and reduces errors.
Before vs After
| Feature | Current State | Improvement |
|---|
| Signature | Print, scan, email | Tap to sign on phone; 1–2 minutes |
| Scope Clarity | Text threads and separate photos | Photos and assumptions inside the signed PDF |
| Version Control | Multiple file names and edits | Single, portal‑hosted record signed by client |
| Admin Time | Evenings spent re‑sending | Capture → send → sign in one flow |
| Billing Handoff | Manual re‑entry to invoice | Convert accepted proposal to invoice in one click |
A Common Small‑Job Scenario
A handyman service quotes a door slab swap and casing repair. Historically, they’d email a PDF at night and wait a day or two. With Donizo, they capture on site, send a signable proposal within 20 minutes, and get midday approvals. In general, wet‑signature delays cost them at least a day; now they book the crew while the prospect is still engaged.
Plan Options: When To Upgrade
- Free (Discover)
- Unlimited proposals with voice/text/image input
- E‑signature capability
- PDF export (with watermark)
- Paid (Ascension)
- Everything in Discover
- Custom branding (logo and company details on proposals)
- Invoicing and payment tracking
- Basic templates
- Analytics dashboard
- Priority support
- No watermark on PDFs
- Paid (Autopilot)
- Everything in Ascension
- Advanced templates
- Margin estimator for pricing
- Multi‑language support
- Work report exports
If you’re testing the flow, start on Free and close a couple of jobs with e‑signature. When you want branded PDFs without a watermark and seamless invoice + payment tracking, Ascension is the practical step up. Autopilot adds the deeper tools for teams who price frequently, present in multiple languages, and export work reports.
Frequently Asked Questions
Are E‑Signatures Legally Binding For Home Improvement Work?
Yes—when done correctly. In the US, ESIGN and UETA recognize electronic signatures as legally valid if there’s intent to sign and a record that can be retained. In the EU/UK, eIDAS provides a similar framework. Donizo’s e‑signature provides a signed record tied to the proposal content for legally binding acceptance. Always include clear scope, price, and acceptance language.
Can Clients Sign From Their Phone Without Creating An Account?
Yes. Clients open the proposal link, review, and sign with a finger or mouse in the portal. No app installs required. Most homeowners complete the signature in well under a minute.
What If The Client Asks For Changes After Signing?
Issue a revised proposal and re‑send for signature so the final scope and price match the agreed document. Avoid editing a signed file. Keeping each version clear protects you and keeps the schedule clean.
Can I Attach Photos And Assumptions Inside The Proposal?
Absolutely. Use Donizo’s voice, text, and photo inputs. Many contractors find that including 5–10 precise photos and explicit assumptions dramatically reduces misunderstandings later.
How Fast Can I Invoice After Acceptance?
With Donizo, you can convert the accepted proposal to an invoice in one click. On paid plans, you can also track payment status to keep cash flow visible.
Conclusion
If signatures keep pushing your start dates, the fix isn’t more emails—it’s removing the signature friction entirely. Capture on site, send a professional proposal, let the client sign digitally, and push straight to invoice without re‑typing. That’s how you protect margin and momentum.
Want to try it on your next job? Create a proposal by talking through the scope, add a few photos, and send it ready to sign with Donizo. Close the loop= while the client still has your work fresh in mind.